Going to the “ All Apps” list in the Start menu and scrolling down to the Q’s section, only the new Quick Assist is shown. Here we can see that 2.0.6.0 is installed on the device. The old icon isn’t shown in the Start menu, but the old app is still installed. Removed by the New App?Īccording to the FAQ for the Store app, “ If you are currently running version 2.0.6.0 or higher you will no longer see two icons.” And this is … well, partly true. It’s a long post, but you just need to (1) deploy the Offline license of the Quick Assist app from the Store, and then silently (2) install the WebView2 Runtime for All Users. The annotation function, called annotating, allows the backer to draw on the remote screen in one of 6 colors with a pen.📝 NOTE: If you’re having troubles getting the new Quick Assist deployed and working in your organization, then you might want to check my other guide on two tricks to install the Updated Quick Assist for Standard Users. In addition, the Task Manager can be started remotely or messages can be sent, but a file cannot be transferred. Like customizing your screen so you don’t have to scroll across the desktop. On the support side, the control bar offers other functions in addition to pausing the session. Then the remote help expects the consent of the user at the computer to be taken over, which starts the session. The person providing help can choose Full Control or View Screen. The six-digit security code is given to the user on the other side, after entering it, the user clicks on “Unlock screen”.
After logging in, the app generates a security code that can be sent by email or phone. The person who would like to provide help clicks on “Give assistance”, then you are asked to log in with the Microsoft account. The Quick Assist App can find in the Windows accessories, they can give assistance and get assistance. The easiest way to find the app is to hit the Windows-Logo key and enter quick assist Windows Quick Assist App Windows 10 Quick Assist enables two people to share a computer remotely.
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